Privacy Policy

We pride ourselves in being respectful of your privacy and treat your data with the same level of care and security that we would ourselves expect as customers of other businesses. We consider it central to how we conduct our business and treat our customers.
We hate spam e-mail as much as you do, and will never pass on your contact information to third parties without your consent

The Details
DVDCY.com complies with current Data Protection legislation.

The information you supply to us is used in the following ways:

• Subscription Service
• Personal information such as your name and address, which you provide during the registration process, is used to: Provide you with the core DVD rental service including sending you DVDs, communicating with you regarding your account and other areas related to our service
• Tell you about changes to our service
• Suggest DVDs that you may like to rent

Payment Information

Your payment details are encrypted on a secure server and are used by us to process the payment for your regular monthly subscription.

Use by Third Parties

Your details are used by us only and are not disclosed to any third party, except where we are required by law to do so, or where such disclosure is necessary to provide you with our service (e.g. for postal delivery, account payment). Other than for the reasons described above, we will never pass on your personal information to a third party without your consent.

Aggregate Information

We may provide aggregate statistical information (e.g. number of customers in each post code, most popular DVD titles rented, etc) to suppliers or other partners in order to improve our service and business. Such information does not include data that may identify you.

Security

All information we collect from our customers is stored by us on secure computers housed within secure, professionally serviced facilities. We are using 128 bit industry standard SSL Encryption from:

Terms and Conditions

Your Membership Terms and Conditions
Subscription is only available to persons aged 18 or over. By subscribing, the subscriber confirms they are aged 18 or over.

The subscriber undertakes to treat the DVDs and their associated packaging with the utmost care at all times. DVDCY.com reserves the right to request payment for the replacement cost of the DVD if it is returned in an unreasonable condition (reasonable wear and tear excepted). Subscribers may terminate their subscription at any time. Requests to terminate the subscription must be made via the DVDCY.com web site.

The subscriber must have returned all DVDs before termination is effective. Subject to no DVDs still being held by the subscriber, the termination will take effect immediately. Refunds will not be given for cancellations part-way through the billing period.

All DVDs remain the property of DVDCY.com at all times. DVDs must not be resold or made available to hire by the subscriber.

DVDCY.com will not be held responsible by the subscriber for any delays, outside DVDCY.com's control, to the delivery of discs.

DVDCY.com reserves the right, at any time, to cancel the subscription of any subscriber.